At Rama Devi Stichers, your satisfaction matters to us. We want you to be happy and confident with every purchase you make from our boutique.

Returns & Damages:
We accept returns only in cases where the product is damaged, defective, or significantly different from what was ordered. Before returning, please inspect your order upon delivery and notify us immediately if there are any issues.

Return Eligibility:

• Items must be in their original packaging, unused, and with original tags intact.

• You must contact us before sending any item back — returns sent without prior approval will not be accepted.

• To initiate a return, contact us via email at ramadevistichers@gmail.com or call/WhatsApp us.

How to Start a Return:
To start the return process, reach out to our customer support with:

• Your order number

• A clear photo or description of the issue
  Our team will guide you on the next steps and confirm eligibility.

Refunds:
Once we receive and inspect the returned item, we will notify you whether your refund request is approved. Approved refunds will be processed back to your original payment method. Please note that it may take some additional time for your bank or payment provider to reflect the refunded amount.

Exchanges:
If you wish to exchange an item, the easiest way is to return the original product for approval and then place a new order for your desired item.